Rs 1L penalty on Shangri-La for service charge
The Central Consumer Protection Authority has fined Shangri-La Eros hotel in New Delhi for an illegal service charge. The hotel had automatically added a 10% service charge to bills, which was considered unfair. After receiving a consumer complaint, the CCPA directed the hotel to stop this practice immediately. The hotel argued that the service charge was discretionary and optional.
पूरी खबर मूल प्रकाशक की है। मुगल न्यूज़ हेडलाइन/सार दिखाता है और आपको स्रोत पर भेजता है।
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